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3 Posts Recent Started
Wednesday, June 6, 2018 at 11:07 AM
Hi everyone,
I have a question. Can someone please tell me where I can find the patterns I bought??? Unfortunately, I wasn’t able to download them after purchasing them, and now I can’t find them again.
Thanks for your help, have a great day, and
greetings from Denmark

2681 Posts Recent Started
Wednesday, June 6, 2018 at 11:26 AM
Hello to Denmark :)

Try clicking on "Account" in the top right of the bar, then on "Downloads". All your purchased patterns should appear there.

Best regards
Tina 

3 Posts Recent Started
Wednesday, June 6, 2018 at 11:31 AM
Hi Tina,
no, unfortunately not. I’ve checked there what feels like 10 times already. I’ve looked everywhere and can’t find anything.

2681 Posts Recent Started
Wednesday, June 6, 2018 at 11:45 AM
Okay, that’s strange.

Could it be that you accidentally have two accounts?
It also happens time and again that someone here (possibly by accident too) creates a second account and then logs in with the wrong one.

If that’s not the case, it’s best to contact support: support@crazypatterns.net

Best regards,
Tina 

3 Posts Recent Started
Wednesday, June 6, 2018 at 12:03 PM
No, I just checked my emails and opened the first email I received after creating my account, and I clicked on the link in it. There’s nothing there either.

1 Post Recent Started
Wednesday, June 6, 2018 at 12:06 PM
It's all sorted now, Tina. I found everything. Thanks for your help. Wishing you a sunny day
Best regards, Nicole

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