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Community & Help
PayPal was charged, internal error, patterns still in the shopping cart
4 Posts
Recent
Started
Tuesday, October 10, 2017 at 7:53 AM
Hello, I purchased some patterns via PayPal yesterday. I received a confirmation email from PayPal stating that the payment went through. However, the patterns are still in my shopping cart. What can I do? Best regards, B. Demski
DE
·
582 Posts
Recent
Started
Tuesday, October 10, 2017 at 9:14 AM
Hello Birgitt,
please check your downloads overview again to see if they’re there now.
If not, it’s possible that the payment was made via PayPal Direct Debit. In that case, it takes longer for the payment to be credited because PayPal first has to withdraw the funds from your bank account.
Best regards, Mario
please check your downloads overview again to see if they’re there now.
If not, it’s possible that the payment was made via PayPal Direct Debit. In that case, it takes longer for the payment to be credited because PayPal first has to withdraw the funds from your bank account.
Best regards, Mario
DE
·
4 Posts
Recent
Started
Tuesday, October 10, 2017 at 9:33 AM
Hi Mario, I was just able to download them, thank you very much.
Best regards, Birgitt
Best regards, Birgitt
DE
·
582 Posts
Recent
Started
Tuesday, October 10, 2017 at 9:41 AM
That’s nice—have fun making it yourself!
DE
·
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