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1 Post Recent Started
Wednesday, July 19, 2017 at 7:55 PM
Hello everyone
According to your website, you advertise various payment options. Unfortunately, however, it only shows that you can pay via PayPal. Please provide us with your bank details so that we can make an advance payment. Many thanks
Kind regards
P. Eberhard

3344 Posts Recent Started
Wednesday, July 19, 2017 at 8:00 PM
Hello, 
I just tried taking a purchase all the way through to checkout. After you go to checkout, the options appear to pay via store credit (which must be topped up beforehand) or via PayPal, credit card, or bank transfer. 
Just click on "Continue" and then the bank details should also appear. :-) 

Best wishes 
Michaela 

Thursday, July 20, 2017 at 10:39 AM
Hi,
I tried it myself too.
Click the “Deposit” button in the top right corner (blue text).
Just select 10 euros as an example—at the bottom, you’ll see “Pay with PayPal” on the left and “Pay via Sofortüberweisung” on the right. If you scroll further down the page, you’ll see “Traditional Bank Transfer” along with the bank details.

Best regards, Petra

2796 Posts Recent Started
Thursday, July 20, 2017 at 6:42 PM
Hello Patricia,

The available payment options vary depending on the buyer’s country. PayPal and store credit accounts are generally available in all countries.

Best regards
Alexander

1 Post Recent Started
Saturday, September 23, 2017 at 2:40 PM
Hello. I made a transfer on Wednesday. Why hasn’t it been credited yet?

3344 Posts Recent Started
Saturday, September 23, 2017 at 5:19 PM
Hi Doreen,
depending on the bank, it may take a few days.
I’ve forwarded it to support; please be a little more patient.

Best regards
Michaela 

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