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General Patterns

2049 Posts Recent Started
Monday, July 10, 2017 at 10:45 AM
Dear authors

It would be very helpful if your contact information were listed under all of your patterns—in case a problem arises or someone would like to contact you directly.

3522 Posts Recent Started
Monday, July 10, 2017 at 11:06 AM
I completely agree with you on that. That’s information that should be included in every pattern. It doesn’t happen often, but sometimes people have questions and don’t know where to turn.

Monday, July 10, 2017 at 1:10 PM
Can’t we just email everyone through the shop?


Jana

3522 Posts Recent Started
Monday, July 10, 2017 at 1:22 PM
Sure, you can. But look at it from the customer’s perspective. You have a pattern—some people print it out, some work directly from the screen, and maybe not everyone even remembers where they bought the pattern—and there’s absolutely no indication on the pattern itself of how to contact the designer.
I have a folder at home with printed patterns, and I honestly can’t remember where I got them all from. Let’s say I want to knit one of them now and run into a problem—then I’d expect there to be some information in there about who I can turn to.

1038 Posts Recent Started
Monday, July 10, 2017 at 1:23 PM
@Jana,

That’s true ;-)
Just imagine you’re crocheting or knitting and a question pops up:
Where did I get this pattern? Was it from CP or ...????

It’s a huge help for customers if the author’s email address is listed in the footer of the pattern.... easy to find, quick to write, and done.

No more tedious searching on the computer to figure out which platform it’s from and how to contact the author...

For me, this information is in the footer on every page of the pattern—set it up once, and it’s already there for every new pattern.
It doesn’t take us much time, and it makes things much easier for customers.

Best regards, Sabine

3344 Posts Recent Started
Monday, July 10, 2017 at 1:41 PM
I include my contact information in every pattern, including the platform where I can be reached, as well as my website and email address.
That should go without saying if you want to sell your patterns professionally.

4464 Posts Recent Started
Monday, July 10, 2017 at 1:59 PM
I’ll make sure to add that to my patterns.
It’s not much work to include the contact information.

9190 Posts Recent Started
Monday, July 10, 2017 at 2:20 PM
Oh, I do have an email address in there, but only on the last page. The tip about the link in the footer is great.

Thank you very much for the suggestion. I’ll update all my patterns while I’m on vacation.

2851 Posts Recent Started
Monday, July 10, 2017 at 3:36 PM
I also include my contact information with each pattern; I think that should go without saying.

Monday, July 10, 2017 at 4:16 PM
Otterthaler Haekeln You’re right, I hadn’t thought of that at all. I’ll make sure to add it.

Jana

3407 Posts Recent Started
Monday, July 10, 2017 at 4:29 PM
I include a legal notice at the end of all my patterns—that should go without saying, because customers should be able to find you easily!

2049 Posts Recent Started
Monday, July 10, 2017 at 5:41 PM
Thank you for your responses. It really makes things easier for users when they don’t have to spend a long time searching for contact information, and it certainly doesn’t take much effort on the author’s part!

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