Two patterns downloaded

Hello, I just downloaded a pattern, and a second pattern was downloaded at the same time—one that I didn’t want and wasn’t on my wish list. What should I do now? I don’t want this pattern, and I don’t want to have to pay for it either.

Thank you for your response.
Best regards

Hi Marion,
which patterns are we talking about?
Don’t worry—we can cancel them if necessary.

I downloaded the “Friedrich Fuchs” pattern by Schneckenkind and have already saved it.
I didn’t want the “Keks und Krümel” pattern by Wollgurumi, and I haven’t opened it either—which I’m sure you can verify in your system.

Thank you and best regards

Hi Marion,
I’ve forwarded this to the technical support team.
Don’t worry—everything will be sorted out.
In the meantime, would you like to download a few free patterns as a consolation?
https://www.crazypatterns.net/de/kostenlos
You can choose any you like. :-)
In the shop, you can search by keywords and then sort the patterns by “lowest price first” to find more lovely free patterns that match the topics you’re interested in.

Hi Josefa,

That’s sweet of you, but I’m a huge fan of Crazy Pattern and have already discovered so much, including the beautiful free patterns.

It’s no big deal what happened. It must have been a technical glitch, because the “Keks und Krümel” pattern wasn’t even on my wish list (I still have a few purchases planned there).

I have no problem paying for patterns that took a lot of work to create... but not for one I didn’t want and didn’t even download :-)

Thanks

It’ll be fine. Everything will work out.
Glad you’re here.

Hello Marion,

I have canceled the order (for the one pattern). The amount has been credited to your store credit account.

Kind regards
Alexander

Thank you so much, Alexander... and best regards to you and Josefa.

Marion