Payment via PayPal

Hi, I bought two patterns for 3 € and paid via PayPal as usual. But I kept getting an error message saying an internal error had occurred and that I should try again. Well, quite a while later, I started receiving one email after another saying that the 3 euros had been transferred—a total of four times... I sent an email to crazypatterns, but haven’t received a reply yet. What should I do now? Reinhild (Hildchen)

Hi Hildchen,
support is currently overloaded, so it may take 1–3 days to receive a reply.
But don’t worry—Laura from support will find a solution for you.
In the meantime, as compensation, you can download any free patterns you like.
https://www.crazypatterns.net/de/kostenlos

Thanks for the quick reply

You’re welcome :-)

Hallo Reinhild,

das ist wahrscheinlich ein Paypal-Fehler, denn ich hatte dieses Problem schon auf einer anderen Plattform (Stiftung Warentest) - zum Glück ging es bei mir auch nur um 1,50€...

CP sorgt mit Sicherheit dafür, dass Du Dein zu viel gezahltes Geld erstattet bekommst.

LG

Thanks, I also think it was a PayPal error—it’s annoying.

Unfortunately, still no reply from support

ich frag nochmal nach