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21 Posts
Recent
Started
Wednesday, March 23, 2016 at 6:35 AM
Thanks for the quick reply!
Here’s the thing: I bought some patterns, transferred the money, but didn’t get access to them! I wanted to crochet a gift for Easter!
Now I’m at a loss, because I didn’t get my money back either!
Best regards.
Here’s the thing: I bought some patterns, transferred the money, but didn’t get access to them! I wanted to crochet a gift for Easter!
Now I’m at a loss, because I didn’t get my money back either!
Best regards.
4 Posts
Recent
Started
Wednesday, March 23, 2016 at 10:52 AM
I’m in the same boat—I bought patterns, transferred the money, and now I can’t download them. Where can I find information on how to get my patterns?
332 Posts
Recent
Started
Wednesday, March 23, 2016 at 11:46 AM
Hi strickerin1,
I’d be happy to help. What payment method did you use?
Hi Anke_42,
I’ve replied to your email.
I’d be happy to help. What payment method did you use?
Hi Anke_42,
I’ve replied to your email.
4 Posts
Recent
Started
Wednesday, March 23, 2016 at 1:17 PM
I paid via bank transfer. It didn’t work with PayPal or Sofortüberweisung.
4 Posts
Recent
Started
Wednesday, March 23, 2016 at 1:17 PM
However, the patterns I bought are still in my shopping cart, even though I paid for them.
4 Posts
Recent
Started
Wednesday, March 23, 2016 at 1:19 PM
2799 Posts
Recent
Started
Wednesday, March 23, 2016 at 4:00 PM
Hi Anke,
a bank transfer usually takes about 2 business days. When did you transfer the money?
Best regards
Alexander
a bank transfer usually takes about 2 business days. When did you transfer the money?
Best regards
Alexander
21 Posts
Recent
Started
Wednesday, March 23, 2016 at 4:07 PM
Thanks for your help
I paid by bank transfer on March 17, 2016.
I think I’d better get my money back!
Best regards.
I paid by bank transfer on March 17, 2016.
I think I’d better get my money back!
Best regards.
21 Posts
Recent
Started
Wednesday, March 23, 2016 at 4:10 PM
Hi Alexander
I transferred the money on March 17.
Normally the patterns were always available, but this time it isn't working.
Best regards.
I transferred the money on March 17.
Normally the patterns were always available, but this time it isn't working.
Best regards.
21 Posts
Recent
Started
Wednesday, March 23, 2016 at 4:12 PM
It was always like that—I’d delete them myself after receiving the patterns.
21 Posts
Recent
Started
Wednesday, March 23, 2016 at 4:16 PM
Hello anke_42
Subject: CPB-101156-15716
but that’s not my number.
but that’s not my number.
21 Posts
Recent
Started
Wednesday, March 23, 2016 at 4:20 PM
Thanks for your help
I paid via bank transfer on March 17.
The payment went through, as I can see it on my bank statement.
Best regards.
I paid via bank transfer on March 17.
The payment went through, as I can see it on my bank statement.
Best regards.
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