Email

Hello
I can't open the emails. It says "click here", but nothing opens for me.
Where can I open the comments?
Ruth

Hi Ruth,

What kind of emails are these? Newsletters or notifications?

Best regards
Alexander

Hi Alexander
I was able to open your email without any problems just now.
The two notifications look the same, but they don’t open when I click on them.
Ruth

Hello Ruth,

thank you very much! That doesn’t quite narrow down the problem yet. Could you please copy the subject line of the notification here?

Are the emails that weren’t working before still not working now? We had some brief outages for a short time. Maybe that was the cause.

Best regards
Alexander

Hello Alexander
I don't know how to copy the notification.
The subject lines are: Your image was commented on by appelino
Your image was commented on by ursulapetra
Best regards
Ruth

Hi Ruth,

thank you very much for your patience! I couldn’t find any general issue. I hope it was just those two emails. If the problem happens again, please let me know.

Best regards
Alexander

Hello Alexander
Unfortunately, I have 2 more emails that I can't open.
Best regards
Ruth