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HELP; I can't buy or upload patterns!

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sadgirl35 sadgirl35
22 Posts Recent Started
Thursday, September 28, 2017 at 1:47 PM
Hi everyone,
are any of you having the same problem—being unable to buy or upload patterns?

I need help!

Thanks
Adelheid
DE
haekeltrulla haekeltrulla
480 Posts Recent Started
Thursday, September 28, 2017 at 2:36 PM
Hi,

yes, I can't buy patterns either.

Best regards, Heike
DE
Operator Operator
2868 Posts Recent Started
Thursday, September 28, 2017 at 2:43 PM
Hello,

Thank you very much for the information.

I’d need more details:

1. Which browser (version)?
2. Which pattern?
3. Via shopping cart or direct purchase?
4. Which payment method?
5. Which device (mobile, tablet, desktop PC)?

Best regards
Alexander
DE
Moderator Moderator
23188 Posts Recent Started
Thursday, September 28, 2017 at 2:43 PM
My issue has been resolved :- )
DE
Operator Operator
2868 Posts Recent Started
Thursday, September 28, 2017 at 2:59 PM
Hello,

the error has just been identified and fixed. Thank you very much for the quick feedback!

Best regards
Alexander
DE
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