Can’t make a purchase even though I have store credit?

I have enough store credit—down to the last cent—to purchase a pattern that’s still on sale today. Nevertheless, the system won’t let me complete the purchase because it says I don’t have enough store credit...
Do I really have to top up my account by at least €10 just because of possible rounding differences? 

Hello Sune1968,
welcome to our forum.
I’ve forwarded the issue to technical support
Please be a little patient,
you can download all the free patterns while you wait.
https://www.crazypatterns.net/de/kostenlos

Hi Sune1968,

which pattern are you referring to?

Best regards
Alexander

Hi Alexander,

it's Elentari by Morben Design.

Oops...
Best regards, Ute

Hello!

It would have been the Elentari by Morben Design (I must have posted my reply yesterday in the wrong place....), but unfortunately the promotion is over now.

Thank you very much anyway. This “error” itself should still be worked on, though, so that it doesn’t happen to others as well. ☺

Best regards
Ute

@Ute,
I’ve passed this along again.

Hello,

thank you very much for your help, but it seems to be a bigger problem, since no one has gotten back to me.

Well, I’ll just try my luck another time, and see if it works then.