E-Book Sewing Instructions

Hello.

I just bought several sewing patterns.
Unfortunately, I can’t open one of them—or rather, the folder was empty after I downloaded it.
It’s the e-book sewing pattern for a simple children’s skirt by Kleine Lotta Hohenberg, which cost 6.56 euros.
How can I open or print this file?

Thank you very much

Katharina Rust

Hi Katharina,
welcome to our forum. I’m sorry you’re having trouble. Do you have a PDF reader and an unzip program installed? You won’t be able to open it without them.

Hello.
I haven’t installed that yet.
However, I’ve been able to open all the sewing patterns I’ve purchased so far without any problems.
That’s why I’m surprised that only this particular sewing pattern won’t open.

Hi Katharina,
I passed this along yesterday; we’re looking into it. Please be patient a little longer.

OK.
Thank you very much!!!

OK, I asked about it—the ZIP file is empty.
I’m sorry you had trouble with that.
I’ve written to the author and asked her to get in touch.
If the problem can’t be resolved, we’ll cancel the purchase.
Here you can download a few free patterns as compensation:
https://www.crazypatterns.net/de/kostenlose-naehanleitungen

Hello Katharina,
Please excuse me for getting back to you so late, but I don’t check the forum regularly.
Crazypatterns didn’t contact me until this past weekend.
If the purchase hasn’t been canceled and Crazypatterns hasn’t offered you a solution (I’ve since re-uploaded the file), I’d be happy to send you the e-book personally.
I’ll need your email address for that. You’re also welcome to contact me directly.
Best regards, Karin

Quote Kleine_Lotta_Hohenberg
Crazypatterns only contacted me over the weekend.
End quote
@Kleine_Lotta_Hohenberg
please stick to the facts.
My PM to you was from Feb. 23, 2017 at 2:13 PM.
It sat there for days because you didn't respond, and you only replied today to my follow-ups from Saturday.
I'm closing this here; the rest will be discussed by PM.