Your email address hasn’t been confirmed yet. Please confirm...... But I already did :-(

Hi,
my dashboard says: Your email address hasn't been confirmed yet. Please confirm.....
But I did exactly that at the beginning!?
I then tried to get around the system again and clicked on “Change email address,” but entered the same email address again. It always says: “The change was successful,” but I don’t receive a new email as expected where I can confirm the email address :-/ There’s nothing in the spam folder either.

Does anyone else have this problem?
Unfortunately, I also don’t receive an email when one of my products is sold.
However, I do get an email when a product is listed for sale or when a change is approved.

Thanks

Hi,

I don’t have that problem, but I can answer one question for you:
When one of your products is sold, you don’t get an email! That’s normal.

Best regards, Nina

I tried to change my password over the weekend—that doesn’t work either. I get the message “The password was entered incorrectly” (or something like that). It still doesn’t work today—not even when I copy the password and paste the same one into both fields—and not even with a different browser (not in Chrome, not in Mozilla Firefox, not in Opera).

Well, all I can say is that I recently changed my email address and password, and it worked without a hitch.
Best regards

That could be, WollholicClaudia—I can only speak for the period from Sunday until today—and it just wasn’t working then. There might be a bug in there (and those sometimes sneak in with necessary updates), but only Alexander and the developers can clarify that. 

Ladies with technical issues, please contact support
https://www.crazypatterns.net/de/contacts/support
Good luck!

I’ve done that in the meantime, but no one has gotten back to me yet.

support sometimes gets a lot of emails at once, so it can take a little while, but they won’t forget you.