Paid Patterns

Hi
I’ve been waiting for the PDF to be unlocked from March 17 through today, March 25, 2016.
According to my bank, my payment arrived a long time ago.
Can’t anyone here help me out?
It wasn’t exactly a small amount of money that I transferred.
Happy Easter to you all, strickerin1

Hello Strickerin1,

You've written before, haven't you?
I only just noticed it, but unfortunately I can't help you directly.
Have you contacted support by email yet?
Waiting over a week for the activation really does seem very long to me.

I hope someone can help you quickly.

Best wishes and happy Easter

Michaela 

Since this concerns one of my patterns, I’m forwarding this again. Please be a little more patient, dear strickerin1. Unfortunately, I have no control over this and don’t know what’s going wrong. I’m sorry you’ve had to wait so long.

Warm regards

Danie from crochetwithlove

Hello Michaela
yes, in my desperation I’ve already written several times.
Could you please give me an email address?
I’ve already sent an email to info @babybauch-abdruck.ch
without getting a reply.
I’ve also written to the sellers, without getting a reply.
Some of the patterns were meant as Easter gifts, so this is really very annoying!
Happy Easter, strickerin 1

Hello Dani
Thank you so much for your kind help!
You’re the first seller to get in touch!
Thanks also for the link — I’ll go browse a bit!
But I’m sure you’ll understand that I no longer feel good about buying patterns.
It wasn’t exactly a small amount.
I wish you a happy Easter!
Warm regards,
strickerin 1

Hi Dani
I just checked my shopping cart to see which of your patterns it is. It’s The Frog Prince!
The Frog Prince was supposed to be the Easter gift. I wanted to crochet four more and surprise my daughter.
That didn’t work out.
Best regards, strickerin1

Hello Gerda,

I found your payment and unlocked the patterns in your account. You can now download them.

Please excuse the delay.

I wish you a relaxing Easter!

Best regards
Alexander

Thank you so much for your help, Alexander! :)
Wishing you a wonderful Easter holiday and all the best from me, too!