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1 Post Recent Started
Thursday, January 7, 2016 at 9:07 AM
I'd like to ask what the status is of my order from December 30, 2015

Many thanks, Unze

22707 Posts Recent Started
Thursday, January 7, 2016 at 9:31 AM
Hello unze,
welcome to our forum and platform.
Bank transfers are usually processed within a few days, but during the holidays it may exceptionally take a little longer. Please contact support to check the current status of your bank transfer
https://www.crazypatterns.net/de/contacts/support
Please note that e-books/PDFs are not automatically sent to you by email; instead, you can download them immediately after purchase using your prepaid account. There is no email with an attachment, only the download button on the product page. If you purchased a pattern but have not downloaded it yet, you can do so at any time:
https://www.crazypatterns.net/de/users/downloads
If my reply has still not solved your problem, please post again here in the thread and include details about your order.
Good luck
 

1 Post Recent Started
Thursday, February 13, 2020 at 4:53 PM
How can I find the patterns I purchased?

22707 Posts Recent Started
Thursday, February 13, 2020 at 4:58 PM
Hello ingrid-minuth,
welcome to our forum.
Here is the link to your purchased patterns:
https://www.crazypatterns.net/de/users/downloads
Enjoy the patterns.

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