Hello! Thank you so much for your purchase. I'm sorry to hear you are having trouble downloading the file. You can download the pattern directly from your CrazyPatterns account at any time by going to your 'Downloads' section. However, if you are still having issues, please send me a private message with your email address, and I will be more than happy to send the pattern directly to your inbox.
I must admit that a 1-star rating really affects my small shop, especially since this is a platform downloading issue and not a problem with the pattern itself. My main priority is that you receive what you paid for and can enjoy your project. Once we get this resolved and you have the pattern in your hands, I would be incredibly grateful if you would consider updating your review. Please send me that message so I can help you right away. Have a great day!