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Purchased Pattern
Support and Help
Translated
Reply
Support and Help
Translated
3 Posts
Recent
Started
Wednesday, December 12, 2018 at 1:44 PM
Hello, how long will it take before I can download the pattern I purchased? I made a bank transfer on Monday and haven’t received anything yet...
Best regards
Best regards
DE
·
480 Posts
Recent
Started
Wednesday, December 12, 2018 at 2:06 PM
Hi,
click on “Account” in the top right corner. Then go to “Downloads.”
Your purchased pattern should appear there.
Best regards, Heike
click on “Account” in the top right corner. Then go to “Downloads.”
Your purchased pattern should appear there.
Best regards, Heike
DE
·
3 Posts
Recent
Started
Wednesday, December 12, 2018 at 2:17 PM
Thanks for the quick reply, but unfortunately I haven’t received anything yet
DE
·
582 Posts
Recent
Started
Wednesday, December 12, 2018 at 6:55 PM
Hello nicole-husmann
The download will be enabled as soon as we have received your payment. Bank transfers can take up to 5 business days, depending on the bank.
The download will be enabled as soon as we have received your payment. Bank transfers can take up to 5 business days, depending on the bank.
DE
·
3 Posts
Recent
Started
Saturday, December 15, 2018 at 6:00 PM
All right, thanks for the update. Everything worked out great. Best regards
DE
·
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