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Can't open patterns anymore

15 Posts Recent Started
Sunday, November 5, 2017 at 4:39 PM
Hi,

for the past few days I've been having a problem where I can download (free) patterns, but I can't open them. I get the message: "Error opening the file."

Could someone please help me?

Thank you very much

3344 Posts Recent Started
Sunday, November 5, 2017 at 4:46 PM
Hello,

does the problem happen with every pattern, or is it always only certain patterns?

Best regards
Michaela

15 Posts Recent Started
Sunday, November 5, 2017 at 4:50 PM
Hi Michaela,

The problem occurs with every pattern.

13194 Posts Recent Started
Sunday, November 5, 2017 at 5:30 PM
@Dejm,

could it be that you might be missing a program to unzip the file?
As far as I know, the patterns can only be opened on a PC, not on a smartphone.

I can’t think of another solution right now.

Best regards,
Monika

15 Posts Recent Started
Sunday, November 5, 2017 at 5:35 PM
Hi Monika,

I always use my phone to access the site and haven’t had any problems before. That’s strange.

Thanks for your reply.

3344 Posts Recent Started
Sunday, November 5, 2017 at 6:09 PM
There’s also the option of searching through the pattern online. Why don’t you give that a try... 

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