Payment isn't working :-(

Can you help me!! I'm trying to download patterns, but for some reason it's not working. Do I have to add funds to my PayPal account first, or can the amount be charged directly to my card?

I have a prepaid MasterCard.

@Michele,
welcome to our forum and platform.
PayPal can use your store credit or debit your account.
If you top up your Crazypatterns store credit account, you’ll save 5% on every purchase and also save time because you won’t have to pay with PayPal every time—you can just buy with a single click.
Click here for lots of information about payment
https://www.crazypatterns.net/de/guthaben-konto-aufladen
Let us know when you’ve read the article.
If you have any technical issues,
support can help: https://www.crazypatterns.net/de/contacts/support