Purchase of a single pattern via bank transfer

Hi everyone,

I’m new here and don’t quite understand the system for purchasing patterns yet.

I just selected a pattern and paid for it via bank transfer (using the payment reference “CPB-200155-274700” that was displayed to me, without any additional information such as a username). Unfortunately, I don’t see any purchase listed in my account, and the item was still in my shopping cart after I placed the order. Now I’m confused. Can the purchase be assigned to me based solely on the reference number mentioned above? And once the payment has been received, where can I find my patterns? Under “Downloads”?

Thank you very much for your help.

Hello Heike Weber,
welcome to Crazypatterns. Bank transfers without a username are difficult to assign, so you'll need to speak to support. Please contact support so this can be sorted out.
https://www.crazypatterns.net/de/contacts/support
Good luck, and enjoy your pattern.