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Deposit/Transfer

13 Posts Recent Started
Monday, December 21, 2015 at 3:54 PM
What is the minimum amount you have to transfer or deposit?

22707 Posts Recent Started
Monday, December 21, 2015 at 4:03 PM
Hello Windhund, welcome to our forum and to the Crazypatterns portal.
The minimum amount is 10 euros, but you can of course top it up at any time. You can find more information about adding funds to your store credit account here at this link:
https://www.crazypatterns.net/de/guthaben-konto-aufladen
If you still have questions after reading it, please post them here in this thread. :- ) Have fun!
 

13 Posts Recent Started
Tuesday, December 22, 2015 at 1:21 PM
Hello!
I transferred 5 EUR on Friday, December 18, 2015, and 10 EUR yesterday, December 21, 2015, but I still
can't download the crochet pattern I ordered, which costs 2.75 EUR. Why not—what am I doing wrong?
Thanks for your reply—windhund

22707 Posts Recent Started
Tuesday, December 22, 2015 at 8:40 PM
@Windhund
It just takes a few days for the transfer to reach the recipient. That’s how it works with any bank transfer. But don’t worry—it will definitely be posted soon. I’ll also check with support again. Did you include your username in the subject line so they can match it correctly? PayPal is faster than a traditional bank transfer—that might be an option for you next time. Until the transfer is posted, you can of course download any of the free patterns you like at any time:
https://www.crazypatterns.net/de/kostenlos
 

2799 Posts Recent Started
Wednesday, December 23, 2015 at 10:58 AM
Hello,

the 5-euro payment has already been received and credited to your account. The 10 euros are probably still on their way. I expect the amount will be credited today. If not, please get in touch again.

Best regards
Alexander

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