Sunflower Bootie Pattern

I purchased this pattern, but I can't get it to download in English. Can anyone tell me how to do that? Please, and thank you. Lori

Hi Lori,

I couldn't find a pattern that matches your description.
Which one are you referring to?

Not every pattern is available in English—maybe that's the problem here?

Regards
Tina 

3134217472 is the basket number. After I purchased this pattern, I was told that not all patterns are available in English. I think I should have been told that before I bought the pattern. Lori

Hello Lori,
I'm sorry to hear that.
Usually, the language of the product description is the same as the language of the pattern itself—or you'll see a little flag indicating German or English.

What you can do now is contact the author of the pattern and ask if they happen to have an English version available.

Best,
Stefanie

I am now requesting a refund because, even though it wasn’t much money, this should have been explained before I bought the pattern—since when I translated the page into English, I thought the pattern would be available in English as well. 

I really recommend getting in touch with the author of that particular pattern first - if you click on the pattern page you'll find the name of the author, and then you can click on "contact" to ask if they have the pattern available in English.

And please note that all the patterns on this page are written by individual and independent authors while the website Crazypatterns itself is being maintained centrally. That's why the language of the website as a whole is not necessarily connected to the language of the individual patterns.
However, having said that, if the pattern description (the text that explains what pattern you're about to purchase) was in fact in English, then the pattern should be available in English as well.

Although the pattern name—and I assume the author’s name—isn’t in English, the rest of the pattern is. I have no way of finding out who the author is or how to contact them, so I’m requesting a refund for the pattern once again.
.  

Could you please post the link to the pattern here so we can help you get in touch with the author?

Lori,

I assume you mean this pattern:

https://www.crazypatterns.net/de/items/2335/strickanleitung-babyschuh-sonnenblume

I don't think there's a version in English, unfortunately. Please contact the author using this link and ask for help:

https://www.crazypatterns.net/de/messages/send?to=16375

Hi Tina, Stefanie, and Michaela,

thank you so much for responding to the customer. She has since contacted me, and the situation has been resolved.

Best regards, Petra

I wrote to the author, and she replied that the only pattern she has in English is “My First Sneakers.” I see from other comments on your website that several other people are having the same issue. I’ve filed a claim with PayPal for a refund since asking you isn’t getting me anywhere. I’ve also had people try to help me with translation programs and such, but they just don’t work.  Or I have to type out the pattern, which is many pages long. Please just refund my money for the pattern, and I won’t visit your site ever again. Lori

We will contact you once we have approved your refund.