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No pattern after PayPal payment

2 Posts Recent Started
Monday, April 17, 2017 at 12:40 PM
Hi,

I just bought a pattern and paid via PayPal. Unfortunately, the pattern still appears in my shopping cart but isn’t listed as a purchase, and I can’t download anything either. I think that’s a bummer, because my PayPal account was charged properly, and I actually thought I’d be able to download the pattern right away and get started.
  How long does it usually take for the purchase to show up on CP?

Thanks and best regards 

23250 Posts Recent Started
Monday, April 17, 2017 at 2:54 PM
@Naik73,
welcome to the forum.
I’m sorry to hear that your download isn’t working.
Just to be sure:
Did you add enough funds to your account? Typos and such can happen easily.
If not, please contact our support:
They’ll be able to help you there.

https://www.crazypatterns.net/de/contacts/support Of course, as compensation, you can download all the free patterns.
https://www.crazypatterns.net/de/kostenlos

2 Posts Recent Started
Monday, April 17, 2017 at 3:39 PM
Hello,

thanks for the reply. I paid for the purchase directly with PayPal, not by adding store credit to my account. But the issue has been resolved in the meantime—I just received an email with a purchase confirmation. I guess it just took a little while.

Thanks and best regards

23250 Posts Recent Started
Monday, April 17, 2017 at 3:45 PM
OK, glad to hear that.
I hope you can download the pattern and make it.
Please post here in the thread again if there are any problems.

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