Payment of 3 euros

Dear Sir or Madam,
I wanted to get a pattern from you and paid the money
immediately.
I have not received any pattern to date.

Sincerely, Marion Zellmer
doro1051@yahoo.de

Hello Marion 

You can download the patterns after purchase. However, you first need to unzip them before you can open them.

But that didn’t work.

Hello Doro,

Welcome to CrazyPatterns. 
For problems like this, please contact Support; they’ll help you quickly.
You can find the contact form further down on this page under "Contact Support".
I wish you much success. 

Best regards 
Michaela 

Hi Teufel,
Welcome to our site. If you’ve made a bank transfer, it takes a few days for the funds to clear and become available in your Crazypatterns account. Of course, you’ll also need to include your username in the transfer details so the funds can be credited to your account.
Once that’s done, you can buy and download right away. We don’t offer email delivery here because you can download the files immediately.
Have you spoken with support yet?

No, I have many other problems that are more important right now.
The 3 euros—while it’s annoying because I think the tablecloth is really great
—is just gone.
Thanks for your effort.

@Teufel
I can’t let this stand as it is. 3 euros are 3 euros, and of course we want you to receive your pattern or get your money back.
I will speak with Support about it.