Order

Hello! I ordered a pattern yesterday and paid for it via a regular bank transfer. However, I wasn’t able to complete the order process. Does that only work once the payment has been credited? Will the item remain in my shopping cart until then? Best regards, Ms. Rohde

Hello Ms. Rohde,

To the best of my knowledge, this is only possible once the payment has been credited. The item should remain in your shopping cart until then.
If in doubt, please write to support —they will certainly be able to help you further.

Best regards,
Michaela

Hello! Thank you very much for the quick reply. I’ll wait until tomorrow—the money should be there by then.