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Multiple purchases not possible?

Wednesday, March 24, 2021 at 5:15 PM
Dear Sir or Madam,
I purchased and paid for a crochet pattern once. However, I shared it with 20 people from my senior citizens’ group who do not have digital access. Now I would like to pay for it. Unfortunately, I am unable to do so! It is not possible to change the quantity from 1 to 20, nor is it possible to pay for this product again. I have no interest in opening 20 different user accounts just to pay for the pattern once with each account. How can we resolve this so that the members of the senior citizens’ group can use the pattern legally and with a clear conscience?
Thank you very much for your response.
Sincerely,
Pastor Katrin Klöpfel
pfarramt.nesselroeden@ekkw.de

23054 Posts Recent Started
Wednesday, March 24, 2021 at 5:20 PM
Dear Ms. Klöpfel,
thank you for your honesty.
Please contact support at support@crazypatterns.net
They will be able to help you there.
Best of luck and best regards
Josefa

337 Posts Recent Started
Thursday, March 25, 2021 at 12:12 AM
Hello Ms. Klöpfel,

Thank you very much for your honest feedback.
You can also purchase a pattern multiple times.
When you visit the relevant page, you’ll see a message stating that you’ve already purchased the pattern, but you can still add it to your shopping cart.
Unfortunately, you’d then have to repeat the order that many times.
Multiple purchases can’t currently be managed through the shopping cart, but I’ll pass this suggestion on to the IT department.

Warm regards,
Michaela
Crazypatterns Support Team

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