Messages are no longer immediately accessible

Hello Crazypatterns Team,

I can no longer fully access the messages that came from Crazypatterns and link to forum posts or information.
What should I do now if I want to—or need to—access that information?

Best regards, Michaela

Question: How can I access the messages or important announcements again?
It was still working a few hours ago.

Hello Michaela,

Do you mean your inbox? https://www.crazypatterns.net/de/messages

Best regards
Alexander

Yes, Alexander, exactly.
So I can access my inbox, but I can’t read your notifications. The link to them no longer works.

Is this happening with a specific message or with all of them? If necessary, try using a different device or browser. Please get back to us; we’ll need to fix the issue.

Best regards
Alexander

Alexander, up until I put my patterns on pause and you approved it, I was still able to read everything.
Now, in all the messages from you, I can no longer open the actual message (the linked one).
Maybe you changed something when you confirmed the pause.
I know absolutely nothing about browsers, and I don’t have another device.

I’ve already pressed Ctrl+F5 several times … which can sometimes be a lifesaver …
So I haven’t really changed anything, and I have no control over what’s happening … there’s nothing I can do.

Hi Alexander,

it still isn’t working. What happens now? Have you tried to get it working again?

Best regards, Michaela

Hi Michaela,

Unfortunately, I couldn’t find any error. Which message are you referring to exactly?

Best regards
Alexander

Hi Alexander, I’ll try to reply to these messages. ...
 

... according to my outbox, I successfully sent the replies to these incomplete messages ...

Hi Michaela,

I have the answer now. Since you don’t offer any products, you don’t have access to the author forum.

Best regards
Alexander

No, or if I put my products on hold because I need to think about what I want to do and how to do it... then I won’t have that information anymore. I’m still a seller, after all...
I need that information for my decision-making...
I’ve been left waiting for over 24 hours now regarding this information... information that I need... only to then be told that 1. there are no errors, and after an even longer wait, that I no longer have access to this information...
How am I supposed to work properly?! I really just don’t know anymore...