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Friday, August 26, 2016 at 6:39 PM
I just purchased a pattern and the money ha been taken out of my account. I go to my downloads and it is not there. Can I have the pattern I paid for? if not refund me my money please.
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Friday, August 26, 2016 at 7:22 PM
Hello martine-bartz,
welcome to Crazypattens. I'm sorry to hear about your problem. Did you try clicking on the product page again and browsing online through the pattern? You can open your purchased pattern on the product page without downloading it. Please let me know, if that works for you.
best regard
Josefa / Mod
Josefa | Mod bei crazypatterns.net
Du suchst Anleitungs-Highlights? - Dann klick gleich hier rein und entdecke Schönes & Neues. Viel Vergnügen beim Lesen & Stöbern auf Crazypatterns.
Material und fertige Handarbeiten gibts hier.
 
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Saturday, August 27, 2016 at 10:26 PM
Ni, I did not try doing that. In the mean time I repurchased the pattern. I paid twice for the same pattern.
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Sunday, August 28, 2016 at 2:34 PM
Hello Martine, please talk to our support for a refund
https://www.crazypatterns.net/en/contacts
and please let me know if you were able to open the pattern.
Josefa | Mod bei crazypatterns.net
Du suchst Anleitungs-Highlights? - Dann klick gleich hier rein und entdecke Schönes & Neues. Viel Vergnügen beim Lesen & Stöbern auf Crazypatterns.
Material und fertige Handarbeiten gibts hier.
 
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