Hi everyone,
I have a question (hope I'm in the right place...): In the list of downloads, there used to be a note at the very top about patterns that had been updated since the last download. Is that no longer there? Or am I just looking in the wrong place?
Hi MK77,
welcome to our forum. When you’re on the page with your orders, there are 4 drop-down menus to help you find the patterns you’re looking for. On the far right, next to “Authors and Designers,” you’ll see “All” with a small gray arrow. If you click there, you can select “Updated.” Is that what you’re looking for?
thanks for your reply! I’ve already checked there, but nothing shows up for me, and I’m pretty sure that some of the patterns I’ve purchased have been updated in the meantime—I just haven’t gotten around to downloading the latest versions yet and had made a note to do that when I had a chance. Hmm. That’s strange. But that’s definitely what used to say right above it, right? It said something like “12 patterns that have been updated since the last download” or something like that...
Hi Melanie,
I’ve asked technical support. The response might take a while, though, since technical support isn’t staffed continuously over the weekend.
Hi Melanie.
If the information on the download page isn’t sufficient, it would be best if you contacted the author of the relevant pattern directly. Providing help with questions is part of the service.
I don’t know which pattern has been updated in the meantime—that’s the “problem”—but anyway, I’ll just take a look, and if I have any questions, I’ll just email the author. Thanks!! :)
The “Updated” filter shows you the updated patterns. Can you send me a screenshot? Please go to Downloads, set the “Updated” filter, and send me a screenshot of that—you can also send it via private message if needed.
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