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2 Posts
Recent
Started
Sunday, February 5, 2023 at 11:51 AM
I accidentally downloaded a pattern in English, but I need it in German. What can I do? I don't want to pay again. Thanks in advance.
Gabi
Gabi
DE
·
23247 Posts
Recent
Started
Sunday, February 5, 2023 at 1:51 PM
Hi Gabi,
welcome to our site.
Please contact support via this link.
The support team can reverse this for you.
Good luck, and have fun!
welcome to our site.
Please contact support via this link.
The support team can reverse this for you.
Good luck, and have fun!
DE
·
175 Posts
Recent
Started
Sunday, February 5, 2023 at 1:56 PM
The pattern you purchased is saved in your Downloads folder. Normally, all languages are included in the ZIP file. Please go to the pattern, select “Show files...”—then you should be able to download the correct language without having to buy it again.
Best regards, Janine
Best regards, Janine
DE
·
2 Posts
Recent
Started
Sunday, February 5, 2023 at 2:07 PM
Thanks, I’ll give that a try
DE
·
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