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Corrupt File

1 Post Recent Started
Monday, April 19, 2021 at 4:13 PM
Hello, I purchased the embroidery file for the German islands. I’ve already embroidered the island of Sylt, but unfortunately the file for the outline lettering isn’t working. I’ve downloaded and saved it several times, but the machine keeps showing a corrupted file. Can anyone help me with this? It’s supposed to be a gift for tomorrow. Thank you very much and best regards, Kerstin 

9344 Posts Recent Started
Monday, April 19, 2021 at 4:21 PM
Hello, it’s best to contact the author directly via the contact form. She’ll surely be able to help. 

337 Posts Recent Started
Tuesday, April 20, 2021 at 3:31 PM
Hello,

as Petra already mentioned, in cases like this it’s best to contact the author directly. You can do so either using the contact information in the pattern, if available, or via the contact button on her profile.

I wish you the best of luck.
Warm regards

Michaela
crazypatterns support Team

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