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marika-stadler marika-stadler
2 Posts Recent Started
Sunday, April 18, 2021 at 3:20 PM
Hello, the IBAN number for the advance transfer is incorrect. Does anyone have the correct one?
DE
Wollness Designs Wollness Designs
3344 Posts Recent Started
Monday, April 19, 2021 at 1:02 AM
Hello,

the bank details are correct.
Crazypatterns is based in Latvia, so the IBAN starts with LV instead of DE.

Best regards,
Michaela 
DE
marika-stadler marika-stadler
2 Posts Recent Started
Monday, April 19, 2021 at 2:18 PM
Hello, thanks for the reply—that’s right. But a digit is missing. The IBAN isn’t being accepted because it’s one digit short.
DE
Dianas kleiner Häkelshop Dianas kleiner Häkelshop
473 Posts Recent Started
Monday, April 19, 2021 at 10:36 PM
Hi, then it's best to contact support
https://www.crazypatterns.net/de/contacts/support
DE
Support Support
337 Posts Recent Started
Tuesday, April 20, 2021 at 3:33 PM
Hello Marika,

Our IBAN is correct; otherwise, we’d have thousands of messages saying it was wrong.
Please double-check all the digits—maybe you missed one. That can easily happen with such a long number.

Best regards
Michaela
Crazypatterns Support Team
DE
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