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Mittwoch, 11. Oktober 2017 um 03:27
I appreciate the fast response to my email of 10/9/17. So, I bought the patterns with no problem. Everything was in the English language. However, when I went to download the patterns in PDF and ZIP format; they were all in a foreign language.
How can I get all of my patterns printed out in the English language?
I would appreciate you prompt attention to this matter.
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Mittwoch, 11. Oktober 2017 um 10:36
Hi Keilee,
The patterns you bought are all in German. The patterns are not translated automatically, they must be provided by the author in English. You can use this link to contact the author, maybe there are translations already. https://www.crazypatterns.net/de/messages/send?to=49265
Best regards
Mario
Mario | CEO SIA AISYS / CrazyPatterns | mario@crazypatterns.net
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Mittwoch, 8. November 2017 um 20:06
Hi, Mario:
I emailed the author of the patterns I bought twice, but have not heard anything back. Is there another way I can get the patterns in the English language; or is there something that you can do? Please let me know.
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Mittwoch, 8. November 2017 um 23:00
Hello Keilee,Sorry for the late answer - I haven't seen your request yet, but of course I'll deal with the problem immediately!Not all patterns are in English. What patterns did you buy, which are now in the wrong language? At best, there is the desired instruction in English, then I will send it to you. Furthermore, as a small compensation for the late response, I will send you a refund of the amount of the instructions for the wrong language.Many greetingsKnitwork by Ina
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Donnerstag, 9. November 2017 um 20:59
Dear Kailee,The refund for the patterns is arranged and should arrive soon.
Could you please send me your e-mail address by private message so that I can send you the English version of the
Slouchy hat with scarf - knitting pattern?Many greetings
Ina