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  • cindy-windecker Purchased 4 years ago
    I really love this pattern but something is weird. I can get all of your other patterns to print but I can't get
    this one to go to the printer. I have tried multipal times on multipal days. What can I do to get the pattern.
    Do you send them in the mail or is there some trick that I can use to get it to work? Thank you so much ,
    Cindy
    • LittleOwlsHut Author cindy-windecker 4 years ago
      Hello Cindy,
      Thank you for purchasing our pattern.
      If you are having trouble printing your patterns, please install the latest version of Adobe Reader. This is available for FREE here get.adobe.com/reader/.
      It helps in 99% of printing problems.
      And one more thing:
      If you are using Windows 10 please make sure you open file with Adobe Reader and to Edge.
      If it does not help then please use Google Chrome Browser to download the pattern to your computer.
      Please let me know if any of this did help. If not, I will try to find another way how to manage the problem.
      Regards,
      Kate
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