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Friday, November 13, 2020 at 3:47 AM
I ordered the English version, but it downloaded in a language I can't read.
Wings of Love shawl
By Petra perle

Thanks Pam Gordon
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Friday, November 13, 2020 at 8:28 AM

the pattern is available in English . 

There are two options to get the correct language. 

The first option is to download the complete zip folder and unzip it. 
The second one is to log in to your account and click on download. Choose the pattern and click on the blue button "Download". Then click on the next blue button "View files".

Now you can see all of the translations that are provided for the pattern and among them is also the English translation.  

If you have any questions, our customer service will be happy to help you.  

Kind regards
Crazypatterns Support-Team
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CrazyPatterns Support Team

Friday, November 13, 2020 at 10:30 AM
Danke für die Antwort Michaela...darf ich sie bitte benutzen? Ich habe diese Anfragen so oft ich würde sie sogar unter die englische Anleitung stellen wenn es dir recht ist! Vielen Dank im Voraus Perle 
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Sunday, November 15, 2020 at 9:58 AM
Hallo Petra,

entschuldige, ich habe deine Antwort eben erst gesehen.
Natürlich darfst du den Text gerne nutzen und ihn auch in den Text der englischen Anleitungen stellen. Das könnte einigen Kunden weiterhelfen und den Support entlasten.

Herzliche Grüße
Crazypatterns Support Team
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CrazyPatterns Support Team


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