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Saturday, October 3, 2020 at 4:23 PM
DEAR SIRS  ON OCT 1 IORDERED TWO CROCHET PATTERNS (ROOSTER WITH HEART) AND (FUNNY SAUSAGE-HOT DOG).  THEY DID APPEAR FOR DOWN LOAD AND I DOWNLOADED THE ROOSTER BUT I DID NOT SAVE IT BECAUSE IT WAS NOT IN ENGLISH AND I COULD NOT READ IT.  I DID NOT EVEN TRY THE OTHER ONE, BUT NOW I CANNOT EVEN FIND IT.     WHEN I GO TO MY ACCOUNT ON YOU PAGE IT SHOWS I HAVE THREE DOWNLOADS BUT THEY WERE ORDERED A LONG TIME AGO I HAVE THEM AND LIKE THEM,.  BUT I WOULD ALSO LIKE TO HAVE THESE TWO LAST ONES OR MY MONEY REFUNDED!!   THANK YOU.    
 WANETTA                        MY CUSTOMER NUMBER #171283
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Monday, October 12, 2020 at 6:34 PM
Sorry I know nothing about your patterns. I just happened to see your name on the threads here in support. I have never seen anyone else spell their name the same was as I do.  lol
Mine is Wanetta as well.

Nice name.
Hope you get your patterns, have a great day
Wanetta :)
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